PDQM provides full service support, system monitoring and maintenance, continual development and problem-solving support. According to the needs of your company, PDQM ensure full time support, consultations to your administrators, training for users or complete SLA including constant system monitoring.
Different SLA support services allow choosing the appropriate model that allows balance between service cost and real needs of your company.
PDQM provides instant system support for more than 8 years (it took over the responsibility together with persons and system rights in the year 2007). One of the customers uses systems in 24x7 environment managing helpdesk operators and data network. He never complained about the quality or availability of our services.
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